Shipping and Returns

Within Australia, we use express post.

Orders placed on a weekend day, will be processed within 24 hours of the next business day.

Standard Shipping Charges

$11 Australia-wide. Free Shipping On Orders Over $200 In Australia and NZ!

International Shipping

$30 for shipping Worldwide (Outside Australia and New Zealand). Free Shipping On Orders Over $300 Worldwide (Outside Australia and New Zealand)!

Shipping Time

Delivery within 7 – 10 business days for orders placed by 11:00 A.M. Monday – Friday.

Allow two additional days for locations outside of metropolitan areas.

Any delivery date or time specified by us is a best estimate only and Wild Sugar  will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery.

Orders are subject to availability.

Ownership & Risk

Ownership of and risk of damage in the goods passes to you upon delivery to you at your specified delivery address.

Returns

Wild Sugar offers an exchange or credit note on returns.

  • goods must be returned within 5 days of purchase with the original tags attached and receipt supplied.
  • shipping and handling fees are not refundable.
  • goods that have been worn, used , soiled in anyway will not be exchanged.
  • No exchange on sale items.
  • No further discounts when using a credit note (coupon codes online).

Due to the nature of fabrics patterns may vary from the image to the product.

Change of mind is not grounds for return.

Wild Sugar does not refund unless the product is faulty. Goods are inspected before packaging to ensure they are in excellent condition. Credit notes are valid for 2 months.

Enquiries

Please email us or phone. We are happy to answer your questions and to provide assistance.

Email: hello@wildsugar.fashion
Boutique: 07 4041 6960
Sajeela: 0431 156 469